Lip Smackers Delivery Network

Accessibility Statement

Last Updated: May 5, 2025

Our Commitment

Lip Smackers Delivery Network LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

Standards We Follow

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

The guidelines have three levels of accessibility (A, AA, and AAA). We've chosen Level AA as our target.

How We're Achieving Accessibility

We're working to achieve our accessibility goals by implementing the following measures:

  • Including accessibility as part of our mission statement.
  • Integrating accessibility into our procurement practices.
  • Appointing an accessibility officer and/or team responsible for overseeing accessibility initiatives.
  • Providing accessibility training for our staff.
  • Including people with disabilities in our user experience research and testing.
  • Using various means to evaluate our site for accessibility, including automated tools and manual testing by experienced accessibility specialists.

Specific Features We've Implemented

Our website includes the following accessibility features:

  • Semantic HTML: We use appropriate HTML elements to ensure our content is properly structured and can be navigated easily using assistive technologies.
  • Text Alternatives: We provide text alternatives for non-text content, such as images, to ensure it can be changed into other forms people need, such as large print, braille, speech, symbols, or simpler language.
  • Keyboard Accessibility: All functionality is available from a keyboard for users who cannot use a mouse.
  • Color Contrast: We ensure sufficient contrast between text and its background so that it can be read by people with moderately low vision.
  • Resizable Text: Our text can be resized without loss of content or functionality.
  • Focus Indicators: We provide visible focus indicators for keyboard-only users.
  • ARIA Landmarks: We use ARIA landmarks to identify regions of a page when the HTML doesn't allow it.

Compatibility with Browsers and Assistive Technology

We aim to support the widest array of browsers and assistive technologies as possible, including but not limited to:

  • Screen readers (like NVDA, JAWS, VoiceOver)
  • Speech recognition software (like Dragon NaturallySpeaking)
  • Screen magnification software
  • Alternative input devices (such as switches, joysticks, and trackballs)

Known Limitations

Despite our best efforts to ensure accessibility of our website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Videos might not have captions or audio descriptions: We're working to add these features to all our video content.
  • Some older PDF documents might not be fully accessible: We're in the process of remediating these documents.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

We try to respond to feedback within 5 business days.

Assessment and Enforcement

The accessibility of our website is assessed regularly, including:

  • Internal reviews of our website
  • External audits by accessibility specialists
  • User testing with people who use assistive technologies

Formal Approval

This accessibility statement was created on May 5, 2025, and was last updated on May 5, 2025. It was approved by:

Lip Smackers Delivery Network LLC Management Team

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